Abstract

The study aims to identify the factors that influence consumer behaviour on the dairy market, with particular emphasis on the yogurt market. Based on the available data and statistical studies, the main directions of changes in production and consumption as well as directions of changes in prices of dairy products in Poland were presented. The changes taking place on the yogurt market are also presented in more detail. The practical part of the study presents results of the survey conducted on the above-mentioned issues in a group of 465 intentionally selected respondents. According to the respondents, yogurt, milk and other dairy products are commonly consumed and purchase decisions are usually made routinely. According to the respondents, their consumption is influenced, among other things, by the possibility of direct consumption and their habits. The main determinants of purchasing these products included sensory impressions and expiry date, as well as brand loyalty. The main barriers related to the purchase were the high price of branded products as well as the lack of knowledge of different brands.

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