Abstract

This paper reviews the decisions, coordination contract, and altruistic preference of an e-commerce supply chain (eSC) composed of a manufacturer and a third-party e-commerce platform (platform). The research derives optimal decisions in a decentralized model with altruistic preference; it is indicated that altruistic preference can help increase the sales price and sales service level. Although the platform’s altruistic preference is not beneficial to its own profits, it can help increase the manufacturer’s profits. Moreover, when the degree of altruistic preference is kept within a limit, the profit of the decentralized system is higher in a model with altruistic preferences, which indicates that altruistic preference can contribute toward maintaining a friendly, harmonious, and cooperative a relationship between the platform and manufacturers. Contrary to a traditional offline supply chain, where the sales price is the lowest in the centralized model, the sales price is highest in a centralized eSC model. In the proposed coordination contract, the platform with a certain degree of altruistic preference offers zero-commission sales service and charges a certain amount for a fixed professional service fee. The proposed contract is more applicable to products whose market demands are less affected by sales prices and more affected by the sales service level.

Highlights

  • The rapid innovation of network technologies has enabled e-commerce to expand with convenience and fast responsiveness

  • Based on the comparative analysis of benchmark models, and the model with altruistic preference, a coordination contract is proposed in light of the altruistic preference, and the operation mode that the platform profits from providing sales service

  • The existing research related to this study mainly focuses on three aspects: decisions of e-commerce supply chain (eSC), coordination of eSC, and the altruistic preference of supply chains

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Summary

Introduction

The rapid innovation of network technologies has enabled e-commerce to expand with convenience and fast responsiveness. This study is motivated by the real-world practice of e-commerce platforms and the research of Loch and Wu [15] on the relationship preference They first conducted an experimental study in a supply chain and found that when enterprises consider social preferences, relationship preference can promote cooperation and enhance coordination efficiency. Based on the comparative analysis of benchmark models, and the model with altruistic preference, a coordination contract is proposed in light of the altruistic preference, and the operation mode that the platform profits from providing sales service. If the platform’s altruistic preference coefficient is set to a specific value, the platform can achieve coordination with the manufacturer by providing the best sales service, with zero-commission, only charging a certain amount of a fixed professional service fee.

Decisions of E-Commerce Supply Chains
Coordination of E-Commerce Supply Chains
Problem Description and Modeling
Decentralized Model without Altruistic Preference
Centralized Model
Decentralized Model with the Platform’s Altruistic Preference
Model Comparison
Coordination Contract
Numerical Analysis
Coordination
Effects
Findings
Discussion
Conclusions
Full Text
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