Abstract
This article critically examines the development of online dispute resolution (ODR) in Hong Kong, focusing on the Electronic Business Related Arbitration and Mediation System International Online Dispute Resolution Centre Limited (eBRAM). As an independent, not-for-profit organization, eBRAM offers a platform for resolving disputes among micro, small and medium-sized enterprises (MSMEs). The article explores eBRAM’s potential impact on local MSMEs and legal professionals, Hong Kong’s position as an international business hub, and its complementarity with existing dispute resolution providers.
 Keywords: ODR; eBram; LawTech; Hong Kong.
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