Abstract
Background: E-business and Information Technology (IT) are critical components in the improvement of logistics functions. As logistics contributes to the entire strategic planning of a firm, e-business and IT applications support the implementation of strategic planning in a more efficient and effective manner. According to this view, previous scholars have ignored the importance of Information Systems (IS) planning in the selection and implementation of appropriate IS as per situation. This paper explores the Information Systems Planning (ISP) phases that influence the success of the process. Methods: Data were collected and analyzed using Regression Analysis by 73 IT managers for Greek Small and Medium Enterprises (SMEs) in the logistics sector. Results: The outcomes of the analysis show that executives ought to be informed about the strategic utilization of IS planning in order to improve competitive advantage. Furthermore, managers must also select the suitable IT facilities to align business strategy with the business structure. Conclusions: The outcomes support managers to focus on logistics functions and realize the importance of such ISP in logistics. As a result, selecting appropriate IS leads to increased competitive advantage, faster communication, support for the storage and retrieval of more accurate data, cost reduction and increased customer value.
Highlights
In today’s competitive environment, logistics companies have to explore different ways to increase and sustain their performance
This paper examines the Information Systems Planning (ISP) phases that influence the success of the process
The Icap database had been to determine the survey sample composed of Information Technology (IT) executives in Greek Small and Medium Enterprises (SMEs) that are activated in the logistics sector [7,28,30,32,35]
Summary
In today’s competitive environment, logistics companies have to explore different ways to increase and sustain their performance. E-business can be adopted because it allows firms to share forecasts, databases, inventory and capacity plans, financial data and product information to increase their effectiveness. Small and Medium Enterprises (SMEs) that trade within the logistics industry choose to operate in a new and complex financial setting This new world entails increased complexity as well as radical shifting, all of which have an effect on the many operations of companies and hinder their capacity to address the economic crisis itself. As logistics contributes to the entire strategic planning of a firm, e-business and IT applications support the implementation of strategic planning in a more efficient and effective manner According to this view, previous scholars have ignored the importance of Information Systems (IS) planning in the selection and implementation of appropriate IS as per situation. As a result, selecting appropriate IS leads to increased competitive advantage, faster communication, support for the storage and retrieval of more accurate data, cost reduction and increased customer value
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