Abstract
As the international hospitality and tourism industry moves towards higher utilisation on e-business, a major problem arises with the lack of standards. This paper aims at developing e-business standards for the international hospitality and tourism industry. Specifically, an electronic value chain analysis was first developed. Second, a set of standards was derived from the model. Third, the top 20 dominant companies were examined to find the current implementation pattern of these derived standards. The results from this research help the international hospitality and tourism business to set up e-business standards and accelerate e-business adoption to improve global competitiveness.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
