E-Banking in banking system of Nepal

Abstract

Concept - E-banking is the term used for new age banking system. It is also called online banking. E-banking uses the internet as the delivery channel to conduct banking activities. Purpose – The main objective of this study is to analyze the perception of customers’ and employees about e-banking and to analyze the threats of e- banking in Nepal. Methodology Used – Descriptive research designs have been used for the study. Primary data through the questionnaires have been collected using convenience and judgmental sampling from the Nepalese commercial banks. Questionnaires are based on the five point Likert Scale and Cronbach’s alpha test has been conducted to test the reliability of the data. Findings – Most of the people are not satisfied with traditional banking system and they believe that e-banking plays a vital role on the banking performance. Operational and securities threats are the main challenges of e-banking.