Abstract

BackgroundDesigners of computerised diagnostic support systems (CDSSs) expect physicians to notice when they need advice and enter into the CDSS all information that they have gathered about the patient. The poor use of CDSSs and the tendency not to follow advice once a leading diagnosis emerges would question this expectation.AimTo determine whether providing GPs with diagnoses to consider before they start testing hypotheses improves accuracy.Design and settingMixed factorial design, where 297 GPs diagnosed nine patient cases, differing in difficulty, in one of three experimental conditions: control, early support, or late support.MethodData were collected over the internet. After reading some initial information about the patient and the reason for encounter, GPs requested further information for diagnosis and management. Those receiving early support were shown a list of possible diagnoses before gathering further information. In late support, GPs first gave a diagnosis and were then shown which other diagnoses they could still not discount.ResultsEarly support significantly improved diagnostic accuracy over control (odds ratio [OR] 1.31; 95% confidence interval [95%CI] = 1.03 to 1.66, P = 0.027), while late support did not (OR 1.10; 95% CI = 0.88 to 1.37). An absolute improvement of 6% with early support was obtained. There was no significant interaction with case difficulty and no effect of GP experience on accuracy. No differences in information search were detected between experimental conditions.ConclusionReminding GPs of diagnoses to consider before they start testing hypotheses can improve diagnostic accuracy irrespective of case difficulty, without lengthening information search.

Highlights

  • Computerised systems for disease management, preventive care, and prescribing are used extensively in clinical practice.[1]

  • Reminding GPs of diagnoses to consider before they start testing hypotheses can improve diagnostic accuracy irrespective of case difficulty, without lengthening information search

  • E49 British Journal of General Practice, January 2015. How this fits in Currently, in order to use computerised diagnostic support systems (CDSSs), physicians are expected to recognise when they need advice, input all information that they have gathered about the patient into the system, and follow its advice, while they may have already settled on a diagnosis

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Summary

Introduction

Computerised systems for disease management, preventive care, and prescribing are used extensively in clinical practice.[1] Computerised diagnostic support systems (CDSSs) have not enjoyed similar success over more than four decades of development,[2] despite diagnostic error affecting large numbers of patients,[3] and being the commonest cause of litigation against general physicians.[4,5]. The basic operation of the typical CDSS has remained the same throughout its history: the physician collects information about the patient, enters the information into the CDSS, and receives diagnostic suggestions. Designers of computerised diagnostic support systems (CDSSs) expect physicians to notice when they need advice and enter into the CDSS all information that they have gathered about the patient. The poor use of CDSSs and the tendency not to follow advice once a leading diagnosis emerges would question this expectation

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