E-Ticket Application as Supporting Technology During COVID-19 Pandemic in Baluran National Park

Lutfi Hakim,Dianni Yusuf,Sepyan Purnama Kristanto,Mochamad Misbahur Rifqi

doi:10.31963/intek.v8i1.2307

Abstract

The COVID-19 outbreak has a major impact, especially on tourism. Closure of tourist attractions must be enforced to prevent the spread of the virus. People are required to maintain a safe distance and avoid crowds (physical distancing). Some policies and guidelines are created to adapt to the new normal era to drive and stabilize the people's economy during this pandemic. Tourist attractions start operating with government guidelines, including limiting the number of visitors and implementing supporting technology to prevent queues of visitors when purchasing entrance tickets. This study develops a web-based system to facilitate ordering tickets through a web-based system, uploading proof of transfer, and obtaining e-tickets to be shown to ticket officers. Extreme Programming model was used. The e-ticket system has been tested at Baluran National Park using the Blackbox method, showing that the system has the functionality to meet user needs.

Highlights

The global COVID-19 pandemic greatly affects various sectors, one of which is tourism
The government must impose closure of tourist attractions to prevent crowds and new clusters of the spread of the virus. This leads to the adaptation and limited reopening of many tourist attractions; one of which is Baluran National Park
Baluran National Park is one tourist destination with various landscapes ranging from marine, mountain, and savanna ecosystems, as well as various types of protected animals and plants

Summary

Introduction

The global COVID-19 pandemic greatly affects various sectors, one of which is tourism. The government must impose closure of tourist attractions to prevent crowds and new clusters of the spread of the virus This leads to the adaptation and limited reopening of many tourist attractions; one of which is Baluran National Park. Baluran National Park is one tourist destination with various landscapes ranging from marine, mountain, and savanna ecosystems, as well as various types of protected animals and plants. This park has diverse tourist attractions, such as Gua Jepang, Curah Tangis, Sumur Tua, Evergreen Forest, Bekol, Bama, Manting, Dock, Kramat, Kajang, Balanan, Lempuyang, Talpat, Kacip, Bilik, Sejileh, Teluk Air Tawar, Batu Numpang, Pandean, and Bang Temple [1]. To enter Baluran National Park, visitors are required to complete personal data, type of visit, the vehicle used, and the number of group members in anticipation of illegal hunting activities as prohibited by the law

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Conclusion