E’s are good

Abstract

Promoting understanding of quality in the context of good governance can be a challenging classroom exercise not only because of the potential for hijacking politicization of the discussion, but also because of the variety of ways in which public sector goals can be defined, even in the context of a single policy. Standards of quality in the present in the contemporary practice of public administration include many words beginning with “E” in the English language. Employing the “E’s are Good” taxonomy helps communicate different aspects of good governance to students in public administration and policy courses. In this article, literature surrounding the public sector standards of quality is reviewed using this framework. Examples of discussion of the E concepts drawn from legislative discourse surrounding Canadian health and social policy designed are then considered as an empirical case study.