Abstract

This research aims to study, analyze, design and develop a web-based referral system for the recommendation of appropriate referred hospitals. Decision support system is applied to reduce time to find provider information that qualify with referral policy, medical specialists, bed, healthcare coverage, how emergency, distance and transportation time. This e-referral system scopes referral area from Siriraj hospital to other health care providers in Bangkok and metropolitan region (Nakhon Pathom, Nonthaburi, Pathum Thani, Samut Prakan and Samut Sakhon), with a total of 240 hospitals. This approach uses a rule-based system to match providers with Siriraj referral policy. Then, these matched providers’ data are analyzed to calculate its weight value.

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