Abstract

In an out-of-court settlement, Norwich Union paid £450 000 to Western Provident Association because of libelous comments on its internal E-mail system about Western Provident Association's alleged financial problems. In another case in 1995, a policeman received ‘substantial’ damages in an out-of-court settlement with Asda when Asda staff posted an internal E-mail alleging that he was involved in refund fraud. These cases highlight the danger of careless use of the E-mail system and serve as a grim reminder that companies can suffer heavily from abuses by their staff.

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