Abstract

Learning by using e-learning system at this time become an important part of university to carrying out the education. Learning by e-learning system is very supportive to conventional learning, so it is necessary to measure the success of e-learning implementation. In this article, the research model was developed by integrating. DeLone& McLean IS concept of success model and adoption model of e-learning success. The variables that used in this research is technical system quality, service quality, content and information quality, use, user perceived satisfaction, and individual impact. Data collection is by conducting surveys to e-learning users which is lecturers and students. To test the model that has been developed, conducted a survey on UPN Veteran Jakarta with the total number of respondents as many as 180 respondents and obtained 157 respondents who fill the questionnaire correctly. This research, shows both the use and satisfaction of e-learning system have an impact for individual performance. This research also found that educational system quality and technical quality are the main factors that encourage user satisfaction with e-learning system, while the use of e-learning system that influenced by content & information quality, also user perceived satisfaction for e-learning system.

Highlights

  • At this time, distance learning is constantly increased

  • This study found that service quality and content & information quality did not prove to be a factor encouraging users to want to use e-learning and user perceived satisfaction

  • Through regression equation it can be seen that user perceived satisfaction is influenced by technical system quality and educational system quality. use is influenced by technical system quality, educational system quality, and user perceived satisfaction

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Summary

Introduction

According to the article at [1] the growth rate of e-learning in Indonesia occupies the 8th position with the growth of 25% and 60% of the learning method by using e-learning, the learning time will be more effective and efficient. Tendency of the university to develop e-learning as one of the alternative learning is increasing. Before university implement e-learning, the level of readiness of e-learning is required. While the variables that are not ready are technology, organization, and financial. Some of the factors that must be prepared for the university is ready to implement e-learning such as technology (network, hardware and software), human resource (self and competence skill), organization (leadership and policy), and financial (fund allocation and financial policy)

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