Abstract
The Higher Education Institutions (HEIs) in Lebanon have been heavily impacted since the COVID-19 pandemic outbreak. The majority of the institutions had to react to the sudden decision to go online. In fact, they had to develop unplanned E-learning programs to assure the academic year’s survival. In Lebanon, the Ministry of Education & Higher Education (MEHE) has ordered all educational institutions, public and private, to stop physical learning and start implementing E-learning through various online platforms. Because of Lebanon’s unprepared infrastructure, students in universities struggled to continue their studies and to keep pace with others who have better situations. The purpose of this study is to assess the factors that may impact the success of E-learning in Lebanese universities and that affect students’ satisfaction in adapting to this unplanned phase. The study is quantitative, explorative, descriptive and causal. A questionnaire was designed to collect primary data from 380 university students belonging to ten universities. Data analysis was carried out using the SPSS version 25 software. Several statistical techniques were performed including descriptive statistics and carrying out relational analysis via Factor Analysis (FA) and linear regression. Five constructs were defined namely, (1) Infrastructure, (2) Computer Skills, (3) E-Learning Content & Autonomy, (4) Support from others, and (5) Satisfaction. Results show that students’ satisfaction is strongly influenced by the other four internal (2) and external (2) factors. Findings will support a set of recommendation directed to decision makers in HEI and the MEHE officials.
Highlights
Coronavirus (COVID-19) outbreak was first reported from Wuhan, China, on 31 December 31, 2019
Since this paper aims to assess the factors leading to students‟ satisfaction with their e-learning experiences, the following regression variables are defined: Dependent variable: Satisfaction [SATISF]
This paper aimed to assess the factors that may impact the success of E-learning in Lebanese universities and that affect students‟ satisfaction in adapting to this unplanned phase
Summary
Coronavirus (COVID-19) outbreak was first reported from Wuhan, China, on 31 December 31, 2019. Not so far from this date, this outbreak spread through the whole world and was classified by the world health organization (WHO) as a pandemic. Social distancing was one of the obligatory situations that governments across the globe issued to maintain human life and lower the threats of COVID-19 on society (Pueyo, 2020; Hejase, 2020). Bell (2004) stated that during the break out of SARS in 2003, social distancing was implemented to control the outbreak and lead to the closure of educational, financial, and entertainment institutions. During the corona pandemic, social distancing until this moment has been implemented, forcing social life components to close, and people to http://abr.julypress.com
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