E-Government Interoperability

Abstract

E-Government continues to be recognized as a key strategy for improving government services and the effectiveness of public policies and programs. A key component of e-government initiatives is the ability of multiple government and nongovernment organizations to share and integrate information across their traditional organizational boundaries. E-Government interoperability represents a set of multidimensional, complementary, and dynamic capabilities needed among these networks of organizations in order to achieve successful information sharing. However, this view is complex and provides both researchers and practitioners with the challenge of understanding and developing multiple and very diverse interoperability capabilities. Researchers and practitioners alike are investing in efforts to build that understanding and to create new capability for coordinated action. Drawing on theories and research in the fields of enterprise architecture, capability maturity, information sharing, and system interoperability, the framework presented here provides unique value in both regards.