Abstract
Over the past 10 years, Ukraine has been undergoing very active reform processes. Changes are taking place in all areas that are under state control, and the methods and means of reform are very diverse. The basis for such processes is the need to solve a large number of social, political and economic problems, including within the framework of the state direction in European integration. In addition, this is a particularly relevant issue recently, given the obvious problems in various industries and the availability of certain opportunities to solve them. The main areas of reform today concern the sphere of public administration, as one of the most important, directly related to other areas and containing a large number of problems of organization and functioning. One of the main methods that meets modern requirements is the digitalization of public administration – the introduction of digital technologies in the processes of public administration, public obedience and control. Thus, in Ukraine there was a direction of public administration, which is called “Electronic government” or “E-government”. This “innovation” is quite ambiguous, because it covers a very wide range of public relations, provides for a large number of changes, but it does not have a systematic and clear measures, according to which, the effectiveness of changes is lower than expected. In addition, new problems arose in the reform process due to the wrong approach to its implementation. At the same time, the world practice of E-uryaduvannya has a significant number of examples of successful implementation of digital technologies in the sphere of public administration. It can be argued that the correct solution would be to use the successful solutions of other States that have already completed the transition to the E-government system. So, there is a real problem that needs to be solved as quickly as possible. Keywords: E-government, Electronic governance, reform, digitalization, public administration.
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