Abstract

e-Government for human capability development program: an Implementation of G2E System for enhanced government services is design for Local Government Unit (LGU) which will enable every government employee to have an equal chance of providing services to their clientele and management. Philippines has been one of the countries promoting e-government where people linked to government agencies through the aid of network infrastructure, web technologies and database management. The system is designed and patterned to PRIME (Program to Institutionalize Meritocracy and Excellence in Human Resources Management) module, releases by Philippine Civil Service Commission which assures and safeguards smooth operations and procedures are done in every local government in both cities and municipalities. The system was test both in municipality and city to determine the readiness of its design and algorithm in handling government human resources management process. The design based on ISO 9126 yield a very good response from the respondents.

Highlights

  • Every nation dreamt of having a government where quality of services and equality to citizens are catered

  • As a result 103 out of 193 states member of United Nations participated in their survey “egovernment for Sustainable Development”, which aims for determining who among members is still behind the transformation of ICT enable government that provide egovernance[2]

  • Final evaluation – survey instrument was distributed to the Local Government Unit (LGU) Unit, to ensure the design’s effectiveness, accuracy, understandability, and reliability of the design to conform the development of e-government for human capability program

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Summary

Introduction

Every nation dreamt of having a government where quality of services and equality to citizens are catered. World Bank Organization and UN survey reports, [6] shows that Philippine Government has a high index in terms of Citizen’s access to government agencies and egovernment facilities but has a little index response to the citizen’s query [2] In response, [5] included people centered, clean and efficient government in the Philippine Development Plan 2017 – 2022, which will enable citizens (a) to see transparency in every government agencies, (b) have seamless G2C, G2G, and G2B services and (c) strengthen the civil service program for public servant (NEDA, 2017). Enormous development of different e-government services from G2B, G2C, G2C define governance to e-governance with seal of transparency, bureaucracy and show quality within the work of every local and national government implementing it [10]

Model of e-Government
Advantages of e-Government
Proposed design framework
Project respondents
Data collection method
Testing and operating procedure
Evaluation procedure
Statistical tool
Project design evaluation
Conclusion
Conclusions

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