Abstract
E-governance can make governance more efficient and more effective by improving governmental processes (e-administration), connecting citizens (e-citizens and e-services) and building external interactions (e-society). E-citizens, e-services and e-society are relatively new inclusions within e-governance as they rely on modern information and communication technologies (ICTs). This paper analyses the application of ICTs in e-governance by studying in detail a case of an e-governance initiative in a fishermen community in the union territory of Pondicherry, India, taken up by an NGO.
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