Abstract

India is a developing nation. Its population is the second largest in the world after the China. Both central and state government has to render various public services to do governance in various sectors relating to the citizens. So both governments have a pressure of doing governance effectively and efficiently. E-Governance is a most effective form of delivering public services to citizens in online mode. It helps the government to do their task related to citizens. There is need of continuous study on e-governance governance in India. In the present study we review the literature on e-governance nationally as well as internationally. We identify four modes of delivering public services through E-Governance: G2C; G2E; G2G; G2C. We find six benefits: Better Communication; Government Accountability; Government Savings; Participation of Citizens; Speed and Time saving; Transparency of Public Services and five drawbacks: Limited access of Internet; Insecurity; Drawbacks of ICT & Electricity; Costly Electronics Gazettes and Internet connections.

Full Text
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