E-Commerce as a Game Changer for Logistics in a Sustainable Context

Abstract

Purpose: The purpose of the study is to identify the areas of e-commerce that can lead to sustainable logistics. Design/methodology/approach: The research methodology includes a theoretical analysis. It is based on various data collection techniques such as document review, direct observation and archival records from secondary sources such as reports, studies, statistics and internet sources. Findings: E-commerce is not yet a game changer for sustainable logistics. However, it seems to be a matter of time, and it will grow in importance and influence. For this reason, companies that want to maintain a competitive edge need to be aware of the changes and the expectations of customers, who are increasingly paying attention to sustainable development. Research limitations/implications: The research is mainly based on secondary sources. Empirical research is needed to confirm the hypotheses. Originality/value: The sustainability of e-commerce is a critical issue that needs to be addressed. Despite the increasing attention paid to sustainable logistics in e-commerce research, the literature available is still in its infancy and requires further development. This paper fills this research gap.