Abstract
Abstract“Business model” is one of the latest buzzwords in the Internet and electronic business world. This article has the ambition to give this term a more rigorous content. The objective is threefold. The first objective is to propose a theoretical e‐business model framework for doing business in the Internet era. The second is to propose a multidimensional classification‐scheme for e‐Business Models, as opposed to the actual tendency in academic literature to use two‐dimensional classifications. The final objective is to define critical success factors, based on a field study in order to find out and compare the performance indicators used by e‐business firms that are competing with similar business models. © 2002 John Wiley & Sons, Inc.
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