Abstract

Today, many sources of unstructured information such as social networks and blogs are more or less freely available on the web, and their volume is constantly growing, which constitutes a free gold mine for collecting public opinion. Opinion plays a crucial role because it can influence the decision-making process. Sentiment or opinion analysis is a discipline that can be used to meet decision-making needs, provide feedback to new product launches and marketing campaigns, and protect a company’s reputation, especially in social networking environments with massive data by exploiting textual data generated by users. In contrast to the techniques used, we have used and adapted in this study deep learning techniques: CNN and LSTM to identify their potential in this area and apply it to a corpus of Arabic data and in particular in Algerian dialect collected from social networks (50572 Facebook comments). We obtained promising results with an 85% f-measure. This represents a good start for an opinion analysis on the Algerian Dialect.

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