Abstract

This study explored gendered work inequality in the engineering and customer service departments of the Ibadan Electricity Distribution Company (IBEDC), by investigating gender inequality forms and causes. The gendered organization theory framed the study, using a descriptive research design. Qualitative data from twenty-seven employee interviews and six management team member interviews were collected. Customer bias and positive discrimination emerged as significant gender inequality forms in customer service, predominantly affecting male workers. Harassment and work prejudice were significant forms in technical/engineering departments, mainly impacting female workers. Socialization and work prejudice were identified as the major causes of gender inequality in both departments. To counter socio-cultural influence, it was suggested that organisations adopt internationally standardised gender diversity policies and implement gender sensitivity training for all staff. Further research should examine gender inequality in two different gendered organisations for deeper insights.

Full Text
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