Abstract

Dockless bike-sharing programs (DBSPs) are typical representatives of the new era of the internet economy. These schemes alleviate urban traffic congestion, reduce carbon emissions, and change people’s preferred travel modes, but they also suffer from a series of problems related to unsustainability. The sustainability performance of a DBSP is closely related to its influencing factors, which can be used to understand the main challenges of the program and consider what useful measures should be taken to overcome these issues. Therefore, it is essential to investigate the related factors that are critical to the sustainability of DBSPs from a systems-level perspective. In this paper, we explored publicly available data sources (i.e., literature, institutional reports, and announcements) to determine the intrinsic influencing factors and understand their interactions and feedback relationships. A taxonomy of the key challenges with respect to the fundamental pillars of DBSP sustainability (i.e., environment, society, and economy) was provided. System dynamics methodology was employed to map the critical factors and links in order to analyze the key challenges in facilitating the sustainability of DBSPs. Based on this approach, we put forward proposals to mitigate the severe challenges for governments and DBSP operators. The findings provide a theoretical basis and guiding role to develop improvement strategies for DBSP sustainability.

Highlights

  • For the past four years, dockless bike-sharing programs (DBSPs) have developed rapidly in China, thanks mainly to mobile payment systems, which allow borrowing and returning of the bikes to occur at any time and any place

  • In order to increase the readabilittyy of the diagrams, not all the variables of the infflluencing factors and their feedback relationshiippss reellaatteedd to DBSP sustainabilliittyy aree preseenntteedd in one causal loop diagram (CLD)

  • These challenges are generally related to the multiple stakeholders present and inter-related influencing factors, which result in the complexity of the governance of DBSPs

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Summary

Introduction

For the past four years, dockless bike-sharing programs (DBSPs) have developed rapidly in China, thanks mainly to mobile payment systems, which allow borrowing and returning of the bikes to occur at any time and any place. With the support of mobile Internet and global positioning system (GPS) technology, users can use shared bikes more conveniently. The shared bike supply can be precisely matched to the user’s needs; these schemes are different from traditional station-based bike-sharing programs. Through this program, urban dwellers can ease the travel problem of “the last mile”, improve the efficiency of urban travel, and achieve a low-carbon lifestyle [2]. DBSPs rely on these significant advantages in order to be spread around hundreds of cities globally, with more than 200 million users worldwide in the short time they have been available [3]

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