Dynamic capabilities in social purpose organisation during critical event: Case study analysis

Abstract

This study aims to investigate the linkage between Dynamic Capabilities (DC) and the social impact of Social Purpose Organisation (SPO) under the critical conditions during the COVID-19 quarantine period. We argue that DC is important in SPO to create value and have a social impact, they are well manifested under the critical events. Exploratory approach and a qualitative single case study methodology were utilised. Data was collected based on interviews and documents analysis in non-profit non-governmental organisations in Lithuania. The findings highlight that the DC in the SPO was evidenced through the sensing, seizing, and transforming capabilities and the linkage has been revealed in making a social impact. The study elaborates the theory of DC and the findings help practitioners to focus on the development and application of DC in SPO.