Abstract
This paper aims to identify the dynamic capabilities required for electrical energy service providers to transform toward a digital and platform-based business models in the context of the current energy transition. The paper contributes to two fields: Information systems in the domain of platforms ecosystems and digital services innovation through the usage of dynamic capabilities theoretical lens and the field of energy informatics in the domain of digital business models and service innovation. Through the case study approach we investigate the case of Norwegian electrical energy provider TrønderEnergi and how the company is moving toward a fully digital business model and how the company build the dynamic capabilities required for the digitalization era. Through semi-structured interviews, the study managed to identify several activities related to each capability and then classified these activities under three main activities, which are: sensing, seizing, and transforming, and then classified them into sub-capabilities and identified activities related to each sup capability. The paper concludes with managerial implications for practitioners and initiates an empirical extension for the dynamic capabilities theoretical lens.
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.