Abstract
This study explores the dynamic allocation of check-in facilities and dynamic assignment of passengers at air terminals to achieve the objectives of minimizing total waiting time and better utilization of facilities. Taking into consideration different check-in services required by departing passengers, adjustments to allocations are made according to the maximum allowable wait time and the lowest service counter utilization rate allowed for the initial allocation condition. The developed model was validated for its feasibility and applied at the Taoyuan International Airport, Taiwan. The application results showed that dynamic allocation of check-in facilities can both reduce waiting times and increase service counter utilization rates. Such benefits can be further enhanced by dynamic assignment of passengers.
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.