Abstract

With the continuous complexity and frequent changes in business application scenarios, companies urgently need to establish a flexible business process management mechanism that includes dynamic rules, in which dynamic adaptation methods of business processes play a vital role. Aiming at the problem that the current methods only use the preset process template and the decision-making database, it cannot respond quickly to business changes and reconfigure the business process. This research proposes a dynamic adaptation method of business process based on the hierarchical feature model, builds a hierarchical feature model of complex processes, then establishes a hierarchical business policy set to achieve an agile response to business emergencies. By constructing a mapping model, the feature model is associated with the BPMN model to realize the rapid execution of the reconfiguration process model. The feasibility and effectiveness of the proposed method are verified by process examples and the developed business process dynamic adaptation tool.

Highlights

  • Business process management (BPM), as the main business management method of an enterprise, has become one of the mainstream development trends of information technology [1]

  • Establishing a flexible BPM mechanism [4] to respond quickly to changes in business needs is the guarantee for the success of modern enterprises

  • Given the business process model that has been built in the enterprise, business managers have begun to explore methods to change and reconfigure the process in response to changes during the execution of the process model

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Summary

Introduction

Business process management (BPM), as the main business management method of an enterprise, has become one of the mainstream development trends of information technology [1]. Establishing a flexible BPM mechanism [4] to respond quickly to changes in business needs is the guarantee for the success of modern enterprises. For this reason, given the business process model that has been built in the enterprise, business managers have begun to explore methods to change and reconfigure the process in response to changes during the execution of the process model. It is a very time-consuming and complicated task to make adaptive changes to business processes manually, since this work requires business personnel to be familiar with the internal structure of each business process model and the interrelationships between activities and requires them to have professional domain knowledge and the ability to deal with various abnormal situations [5]

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