Abstract
The Dual Design Approach will be used to describe the complex air traffic control system as a humanmachine system. The Dual Design Approach is a set of principles to ensure appropriate development of both the technical and human aspects of humanmachine systems. Both the technology-based design and the working-process-based design should be used in parallel to obtain an optimum. This ist exemplified by two components of the air traffic control system. Examples of specific support systems - especially from EUROCONTROL - are shown. Based on these support systems for the radar controllers the capacity of air traffic control systems can be increased without additional risks in case of technical failures. But fully automated systems for air traffic control - even if it was feasible - will not be acceptable.
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