Abstract
Purpose This study aims to explore the potential use of drones in special library services, aiming to enhance accessibility, services and reliability. It examines how drones can provide library materials to individuals unable to access traditional services and addresses challenges associated with drone implementation. Design/methodology/approach This study involves a literature review and case studies to analyze the feasibility and benefits of incorporating drones into special libraries. This study also discusses the synergy between drone technology and artificial intelligence (AI) in enhancing library operations. Findings Drones have the potential to transform special libraries by automating tasks, improving efficiency and expanding outreach. Their application ranges from inventory management and book retrieval to security, surveillance and outreach initiatives. AI-powered drones can provide real-time data on library usage and enhance cost-effectiveness. However, challenges including costs, privacy concerns and regulatory frameworks need to be addressed. Originality/value The integration of drones and AI in special library services presents a novel approach to revolutionizing library operations. This study uniquely combines these technologies, emphasizing the importance of proactive consideration of challenges and prospects for successful implementation.
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