Drivers of green cooperation between Chinese manufacturers and their customers: An empirical analysis

Abstract

Although green customer cooperation can help manufacturers increase their overall performance, it is difficult for manufactures to effectively achieve green customer cooperation. This paper discusses how manufacturers can achieve green customer cooperation through the theoretical lens of capability-based view. It suggests that internal green process innovation and learning from their customers can lead to green customer cooperation and such positive relationships are dependent upon senior management's calculative and affective commitment towards the customer firms. Using multi-respondent data collected from 217 Chinese manufacturing firms, the results show that both green process innovation and learning from customers drive green customer cooperation. However, affective commitment counter-intuitively diminishes the positive effect of learning from customers on green customer cooperation, while calculative commitment further strengthens this effect. This paper contributes to green supply chain management literature by conceptually explaining and empirically proving the effects of green process innovation and learning from customers on green customer cooperation and the moderating role of calculative and affective commitments. Based on the research findings, the paper gives practical suggestions to Chinese manufacturers and their customer firms regarding green cooperation and the dynamics of senior management's commitment towards the customer firms.