Dramatism of A Video Conferencing Class: Student's Behavior and Expectations

Abstract

The popularity of video conferencing platforms increasing since the COVID-19 pandemic hit the world. Much higher education industries use the video conferencing platform to replace classrooms. Unfortunately, many students struggle to face this change, creating much drama in online learning classes. This study explores the student's behavior and expectations in video conferencing classes. The study uses a qualitative approach with a case study design. The data were collected by interviewing 60 students, aged between 19 and 22, of the Communication Department at Bina Nusantara University and observing their behavior during basic and applied communication courses through video conferencing classes. The result found that most students behave actively in camera-off mode. But the activities refer to being at home, not in the classroom, and maintaining self-image. Most students' expectations of video conferencing relate to the characteristics of an exciting lecturer and engaging teaching and learning methods.