Domestic Violence Service Providers’ Technology Readiness and Information Needs

Abstract

Technology-based applications hold promise as effective, efficient means of disseminating research- and practice-based information to professionals whose work relates to domestic violence. Other related uses of technology in the field have grown, including safety planning to address technology-related risks to victims and software programs being integrated into domestic violence agencies. However, to date, the levels of technology readiness and technology-related information needs of these professionals have received minimal research attention. This study involved a national survey of 471 professionals whose work addresses domestic violence. The findings demonstrate differences in professionals’ technology readiness based on key demographic and professional characteristics. They also reveal the most frequently noted information needs within this professional field. Implications for future research and practice are provided.