Abstract

Information retrieval-based question answering (IRQA) and knowledge-based question answering (KBQA) are the main forms of question answering (QA) systems. The answer generated by the IRQA system is extracted from the relevant text but has a certain degree of randomness, while the KBQA system retrieves the answer from structured data, and its accuracy is relatively high. In the field of policy and regulations such as household registration, the QA system requires precise and rigorous answers. Therefore, we design a QA system based on the household registration knowledge graph, aiming to provide rigorous and accurate answers for relevant household registration inquiries. The QA system uses a semantic analysis-based approach to simplify one question into a simple problem consisting of a single event entity and a single intention relationship, and quickly generates accurate answers by searching in the household registration knowledge graph. Due to the scarcity and imbalance of QA corpus data in the field of household registration, we use GPT3.5 to augment the collected questions dataset and explore the impact of data augmentation on the QA system. The experiment results show that the accuracy rate of the QA system using the augmented dataset reaches 93%, which is 6% higher than before.

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