Abstract
Tourists who went dolphin watching in Muscat between December 2006 and June 2007 were asked to complete a questionnaire gauging the overall quality of their trips based on four main aspects: safety, educational value, perception of the boat driver's behavior, and overall satisfaction. Results showed that most tourists were satisfied with their dolphin-watching trip and that the majority felt that the boat drivers maintained a good distance between the boat and the dolphins, yet most also expressed the view that official guidelines should be established and implemented. However, awareness levels of tourists regarding the existence of dolphin-watching guidelines were low and tourist perceptions of their trips contrasted with observed practices, which reveal the current industry standards in Muscat to be lacking in many respects. The contrast is discussed and recommendations made for raising industry standards.
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