Does Technology Make Employees Happier?-Job Demands-Resources Model

Abstract

Does technology make employees happier? In the 21st century, information and communications technologies (ICTs) have been widely adopted by business organizations, significantly assisting in improving organizational performance and employee work efficiency. Have there been any downsides, though? These technologies have prompted changes in work arrangements and workplace transitions, permeating individuals’ jobs and everyday lives by enabling employees to complete their work anytime and anywhere or by using devices outside of the traditional workplace. So that technostress overflow problems extend across organizational boundaries, and the mental and emotional negative impacts to the employees are severe, which decreases happiness of the employees. Therefore, this study was to investigate the relationship between job demands, job resources, technostress, and happiness. Finally, the study concludes: Organizations should focus on the existing problems of technostress on employees, and should thinking about how to use management strategies to reduce the technostress and its effects in order to enhance the happiness of employees.