Abstract

Risk can appear in any form such as environmental risk, business risk, and health and safety risk. Many companies especially in manufacturing sectors, they are generally familiar with the process of identification, evaluate and control the environmental, health and safety risk predominantly in operational level to keep their process safe for the people and environment. However, when it comes to business risk, the company's understanding, method, and level of implementation should be adjusted to achieve business objectives and fulfill requirements which implied in the new IS 9001:2018 quality standards. Although there are no special requirements for the organization to maintain or retain documented information related to addressing risks and opportunities, organizations can choose to do so and this will be influenced by the size and nature of the organization. Many organizations don’t have a clear understanding of maintaining and managing lists of business risks and opportunities properly. For this reason, equipping oneself with knowledge related to risk-based thinking and risk management is very important. The aim of the workshop is to improve understanding of Risk-Based Thinking in business processes related to their internal and external business context, specifically in risk identification, evaluating the risks that have been identified, managing the risks at every level effectively. The workshop is carried out in third stages: firstly facilitator explains the workshop material, followed by questions and answers, and finally, the workshop participants were involved in a risk identification and risk assessment simulation. The cognitive aspect of the participants was obtained through a pre-test and post-test, showed that understanding of risk-based thinking is increased, as well as the skill to use tools to be used to manage risk.

Highlights

  • Risk-based thinking is essential to achieving an effective quality management system (Sæstad, 2017)

  • The concept of risk-based thinking has been implied in quality management system standard that has been adopted in many countries around the globe, including, for example, taking precautions to eliminate potential nonconformities, analyzing any nonconformities that occur, and taking action to prevent them from recurring (Mukhibat, 2020)

  • The activity was held by zoom online on 28th of April 2020, with the cooperation of Forum Standardisasi Indonesia (FSI), an organization based in Surabaya East Java, which focuses on the implementation of international standards and providing service for an organization that seeks any help in improving their performance

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Summary

Introduction

Risk-based thinking is essential to achieving an effective quality management system (Sæstad, 2017). While the process of risk identi ication and mitigation is become clear in the area of health, safety, and environment, in the business process the activities become a bit different because instead of dealing with negative threats, it is important to seek and maximize opportunities, to optimize the achievement of goals. Some organizations may choose to consider risks and opportunities as organizational or operational; and some are prioritizing at the management level. When treated in this way, the organization's risks and opportunities can often be addressed through quality objectives and speci ic improvement projects, for example applying new technology. To introduce the concept of Risk-Based Thinking (RBT) and explain how the risk management implied in any company can help reduce risks and increase opportunities (Ezrahovich, Vladimirtsev, Livshitz, Lontsikh, & Karaseva, 2017).

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