Abstract

The purpose of this study is to examine the role of work-family psychological contract fulfillment as a mechanism through which work-family factors affect employees’ organizational commitment. The data for this study were collected from media organization employees in Malaysia using self-administered questionnaires. The results indicate that work-family psychological contract fulfillment correlates significantly with work-family conflict, work-family facilitation and organizational commitment. Work-family psychological contract fulfillment has a mediating effect on the relationships between the work-family factors (work-family facilitation and work-family conflict) and organizational commitment. The results underscore the important role of work-family psychological contract fulfillment in improving organizational commitment. The findings point to the importance of organizations investing in work-family benefits since this investment has the potential of improving organizational commitment of employees. Organizations should plan for interventions that could reduce work-family conflict and enhance work-family facilitation. In future, there is a need for researchers to give more attention to work-family benefits in psychological contract research.

Highlights

  • 1.1 IntroductionWith the increase in women joining the workforce leading to more couples having to cope with both work and family roles, organizations formulate work-family policies to help employees integrate work and family roles (Richmana, Civiana, Shannona, Hillb, & Brennan, 2008; Yanadoria & Katob, 2009; Mätzke, 2010)

  • The results indicate that work-family psychological contract fulfillment correlates significantly with work-family conflict, work-family facilitation and organizational commitment

  • Based on the above argument and the existing gap in research on psychological contracts dealing with work-family issues, we focused on work-family psychological contract (WFPC) to understand employees’ expectations of employers’ support in managing the interface of work and family roles

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Summary

Introduction

1.1 IntroductionWith the increase in women joining the workforce leading to more couples having to cope with both work and family roles, organizations formulate work-family policies to help employees integrate work and family roles (Richmana, Civiana, Shannona, Hillb, & Brennan, 2008; Yanadoria & Katob, 2009; Mätzke, 2010). Work-family policy is a formal program that provides support such as dependent care, family health benefits, and flexible work schedules and arrangements that help employees integrate work and family responsibilities more successfully (Haar & Spell, 2004; Rothbard, Phillips, & Dumas, 2005). Organizations in Malaysia are still in the early stages of work-family policy development (Aminah & Zoharah, 2008), and the provision of work-family policy is still very new and not very common (Subramaniam & Silvaratnam, 2010). A study conducted on Malaysian employees has shown that informal workplace family support plays an important role to reduce negative work-related outcomes (Aminah & Zoharah, 2013). The absence of a strong regard for legal contracts or formal contracts concerning work-family benefits suggests that employee/employer relationships on these issues may depend on unwritten agreements instead of formal policies

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