Abstract
Aggression management training has become mandatory for mental health staff in New South Wales, Australia. This study explores the differential effects of knowledge acquisition following a 2-day intensive training program for 103 mental health staff comprising three groups: (i) nurses, (ii) allied and medical staff, and (iii) ancillary staff. All occupations had significant knowledge gains following training, although knowledge acquisition was less for staff with prior training than for those without. Results suggest previously trained staff would be better suited to shorter, more frequent, on ward skills-based refresher training.
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