Abstract

ObjectivesTo evaluate the impact of nonviolent communication (NVC) training on five aspects of medical students' empathy skills using implicit and explicit measures. Methods312 third-year French medical students were randomly allocated to an intervention group (n = 123) or a control group (n = 189). The intervention group received 2.5 days of NVC training. For each group, empathy-related skills were measured implicitly using three cognitive tests (Visuo-Spatial Perspective Taking, Privileged Knowledge, Empathy for Pain evaluation) and explicitly using two self-rating questionnaires (Jefferson Scale of Physician Empathy, Empathy Quotient). Both groups completed tests and questionnaires before (pre-test) and three months after training (post-test). Responses were collected via online software, and data were analyzed using paired linear mixed models and Bayes Factors. ResultsWe found a significant increase in the Jefferson Scale of Physician Empathy (JSPE) score between pre- and post-tests in the intervention group compared to the control group (linear mixed models: 0.95 points [0.17, 1.73], t(158) = 2.39, p < 0.05), and an expected gender effect whereby females had higher JSPE scores (1.57 points [0.72, 2.42], t(262) = -3.62, p < 0.001). There was no interaction between these two factors. ConclusionsOur results show that brief training in nonviolent communication improves subjective empathy three months after training. These results are promising for the long-term effectiveness of NVC training on medical students' empathy and call for the introduction of NVC training in medical school. Further studies should investigate whether longer training will produce larger and longer-lasting benefits.

Highlights

  • It is widely acknowledged that empathy is a powerful tool in the patient-care-taker relationship

  • We investigated the effects on selected social interaction skills of a brief nonviolent communication (NVC) training program administered to medical students

  • JPSE score increased by 0.95 points (95% confidence interval (CI) [0.17, 1.73], t(158) = 2.39, p < 0.05) in the Jefferson Scale of Physician Empathy (JSPE) score between preand post-tests in the intervention group while the control group showed no significant increase between the two test sessions (-0.13 points, t(174) = -0.39, p = 0.7 see Table 1 and Table 2)

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Summary

Introduction

It is widely acknowledged that empathy is a powerful tool in the patient-care-taker relationship. Numerous definitions of empathy can be found,[6] in the clinical context, Rogers proposal carries authoritative weight. According to his definition, empathy includes interest for the other person, the ability to consider their physical, emotional and cognitive states in the here and and the capacity to remain one’s self (i.e. to distinguish between selfgenerated and other-generated percepts).

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