Does National Culture Have Any Impact on E-Government Usage?

Abstract

The motivation of this article was the lack of empirical evidence regarding the relationship between culture and actual usage of ICTs/e-government. By using Hofstede's cultural framework, this article explains the influence of national culture on e-government usage across countries controlled by socio-economic factors, specifically, GDP and literacy rate. Data was collected from reputable organizations such as World Bank databases and Hofstede's website. Ordinary least square and truncated regression are used to test the hypotheses presented in this article. Results indicate that nearly all Hofstede's cultural dimensions and e-government usage are significantly related. In particular, this article indicates that the usage of e-government is higher in nations that score low in power distance, uncertainty avoidance, individualism and masculinity.