Abstract
BackgroundMany hospitals seek to increase patient safety through interprofessional team-trainings. Accordingly, these trainings aim to strengthen important key aspects such as safety culture and communication. This study was designed to investigate if an interprofessional team-training, administered to a relatively small group of nurses and physicians would promote a change in healthcare professionals’ perceptions on safety culture and communication practices throughout the hospital. We further sought to understand which safety culture aspects foster the transfer of trained communication practices into clinical practice.MethodsWe conducted a pre-post survey study using six scales to measure participants’ perceptions of safety culture and communication practices. Mean values were compared according to profession and participation in training. Using multiple regression models, the relationship between safety culture and communication practices was determined.ResultsBefore and after the training, we found high mean values for all scales. A significant, positive effect was found for the communication practices of the physicians. Participation in the training sessions played a variably relevant role in the communication practices. In addition, the multiple regression analyses showed that specific safety culture aspects have a cross-professional influence on communication practices in the hospital.ConclusionsThis study suggest that interprofessional team-trainings of a small group of professionals can successfully be transferred into clinical practice and indicates the importance of safety culture aspects for such transfer processes. Thus, we recommend the consideration of safety culture aspects before starting a training intervention.
Highlights
Many hospitals seek to increase patient safety through interprofessional team-trainings
After removing cases with more than 30% missing items, 528 (t0) and 366 (t1) cases were included in further analyses
At t1, after completion of trainings, the percentage of respondents who stated that they participated in trainings was 33.61% Table 1 provides an overview of participant characteristics at t0 and t1
Summary
Many hospitals seek to increase patient safety through interprofessional team-trainings. Skills in interprofessional team communication are fundamental to ensuring effective information transmission along the patient care process. Communication practices such as 2-way-communication (closed-loop communication), briefings, and feedback can support interprofessional communication and contribute to improved quality and safety of care [5,6,7]. Briefings are used in interprofessional teams to create an equal level of information, discover unsolved problems, and establish or maintain a common understanding of the situation. This should minimize the risk of possible loss of information [8]. Feedback is used to reflect on the performance of the team as well as the individual performance, and can lead to alternative solutions in the future, or strengthen existing good practices
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