Abstract
This study aims to investigate clients’ satisfaction with individual placement and support (IPS) at the University Hospital for Psychiatry Zurich (PUK). Furthermore, this study aims to investigate if clients feel the approach of IPS as a useful approach to fulfill their needs. One hundred twenty-five people were recruited from one of the three IPS services of PUK and were asked to complete a structured questionnaire. The following IPS services were available: (i) randomized controlled trial (RCT) ZHEPP (www.zhepp.ch), (ii) RCT ZInEP (www.zinep.ch), and (iii) us clinical supported employment service of PUK (IPS-PUK). The clients mostly indicated that IPS was generally useful and fitted their needs. Overall satisfaction of the participants with the IPS services of the PUK was very high. Furthermore, client satisfaction and symptom severity are inversely associated. In conclusion, participants of the IPS services received the support they were looking for. This means that the approach of IPS fits the needs of different patient groups and can be used without any modifications. The most important limitation is the unequal group sizes. Therefore, the obtained results need to be strengthened by future research.
Highlights
In the last 20 years, research on vocational rehabilitation revealed that supported employment (SE) according to the principle “first place, train,” produces better competitive employment outcomes compared to classical vocational rehabilitation based on the “first train, place” approach (1)
While the majority of the individual placement and support (IPS)-University Hospital for Psychiatry Zurich (PUK) sample considered this item as important, only about the half of the Zurich Reintegration-Pilot-Project (ZhEPP) sample and just few of the ZInEP subjects considered the support by IPS important for daily work
Our study sample includes one group with most participants already having a job (IPS-PUK) and two groups in which most persons were looking for a job (ZInEP; ZhEPP)
Summary
In the last 20 years, research on vocational rehabilitation revealed that supported employment (SE) according to the principle “first place, train,” produces better competitive employment outcomes compared to classical vocational rehabilitation based on the “first train, place” approach (1). In 1993, Becker and Drake (3) defined the individual placement and support (IPS) model, a variant of SE that is based on eight principles: (a) placement in competitive employment market, (b) focus on client preferences, (c) individualized support, (d) close cooperation with the care system, (e) openness to anyone who wants to work in the competitive employment market, (f) rapid job search, (g) job development, and (h) network of potential employers built up by the job coaches. The clients are free to choose the number of appointments with their job coach
Sign-in/Register to view highlights & summary Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
