Abstract

This paper examines how community policing programmes motivate officers at work in line with prevailing theories of management. Questionnaires were administered to a total of 112 rank-and-files of the Taipei County Police Department, involving 59 Community Police Officers (CPOs) and 53 non-CPOs. Findings indicate that reforming management can be as effective as redesigning the work for officers in promoting their job satisfaction, and the former may be more important than the latter. CPOs as well as non-CPOs become satisfied with their job as long as they develop positive attitudes toward their supervisors and the department. Community policing is nonetheless a work design strategy suitable for officers of different role orientation and growth need strength. It serves as the best option for police administrators when other strategies for motivating officers at work are absent.

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