Abstract
Productivity is a key indicator for the sustainable growth of enterprises. However, small and medium-sized enterprises (SMEs) often do not measure it; therefore, there is a need to develop a greater understanding of this concept as a subject of study. A study was conducted with a qualitative approach using a documentary analysis technique based on a documentary record instrument. The research objective is to locate, analyze, and synthesize scientific evidence on business productivity to strengthen the theoretical and methodological foundations for further analysis and application in future studies. The results are presented in the following categories: Productivity concepts, efficiency, effectiveness, and competitiveness; variables or factors affecting productivity; productivity techniques and tools; case studies on productivity; and productivity and human talent. The findings of this research can contribute to promoting the measurement of productivity in SMEs.
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