Abstract
Healthcare is very important in our life. As the population increases, day by day the quality of communication between patients and doctors becomes less effective. So because of a load of patients in hospitals, the quality of treatment decreases day by day. So, there should be a system by which a patient can easily communicate with a chatbot. Then the chatbot will examine the patient's problem and at last, the chatbot will recommend a specific doctor for a patient. With the help of artificial intelligence, the proposed system will be developed using natural language processing that means the chatbot first diagnoses the patient's problem then recommends a doctor for consultation. During the COVID pandemic, the trends of virtual assistance increased, and people are interacting with robots and virtual assistants. In many countries, there are robots in hospital receptionists to solve problems of people and work like humans. Chatbots make it easy to find a particular doctor by telling them problems. In this research study, there are different literature reviews included making a healthcare chatbot.
Highlights
We can see a lot of changes in hospitals and healthcare systems in the past few years
In this system the patient can tell the problem to the chatbot and the chatbot will use its algorithm to solve the patient problem by recommending a particular doctor to him
Because the chatbot system reduces the workload of doctors by communicating with patients.I think Artificial Intelligence and Natural language Processing (NLP) plays a great role in making a healthcare chatbot because the system first needs to understand the human language and try to respond
Summary
We can see a lot of changes in hospitals and healthcare systems in the past few years. The change in Artificial Intelligence increased and people are moving to interact with virtual assistance and robots for communication because of their best quality. Doctor Recommendation chatbot, a system which can be used by patients to get recommendations for a doctor In this system the patient can tell the problem to the chatbot and the chatbot will use its algorithm to solve the patient problem by recommending a particular doctor to him. Like a patient telling his problem to a chatbot, chatbot starts processing algorithms to find the perfect solution for the patient recommends a doctor as a result. The chatbot will use the answer question box to communicate with patients. Patient tells his/her problem to the chatbot using text, the chatbot will respond to the problem using a query
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