Abstract

The main objectives of green buildings are to improve their design and operation. Many studies have investigated whether green buildings lead to higher occupant satisfaction, yet with contradictory conclusions. The paper builds on the results of post-occupancy evaluation surveys of 68 buildings using the BUS Methodology. Satisfaction scores expressed by occupants with the qualities of their indoor environment were compared between the green and non-certified buildings. This research investigates whether green buildings have superior performance to non-certified buildings from the occupants’ perspectives. It was found that generally occupants were more satisfied in green buildings than in non-certified buildings. However, the differences were not significant for any of the environmental and operational parameters including thermal comfort, lighting, noise, and air quality. In the case of operational parameters such as design, needs, image of the building, and cleaning, the differences between the two building groups were notable. Air quality, design and work requirement had the strongest influence on perceived comfort in both green and non-certified buildings. Noise had the strongest influence on perceived productivity for both building groups. Although overall green buildings performed better than the non-certified buildings, the differences between the two were negligible particularly for environmental parameters. Most of the green buildings were not performing entirely as their designers may have intended and had weaknesses that needed to be addressed.

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