Abstract
The goal of DMAIC approach is to reduce the variation in output result by business process improvement. DMAIC of “6 σ” methodologies can be implemented in software development life cycle (SDLC) to be competitive in the market by making the focus to customer satisfaction. Implementing “6 σ” in every smallest section of SDLC will give enough value addition to the organization towards achieving customer-based quality. This paper will describe the implementation of “6 σ” tool in the testing process; improvements of customer satisfaction and project cost effectiveness. Here we will be measuring the variation of testing metrics, control of the variation and how it affects the post release defects using QFD and regression analysis.
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