Abstract
Nepal is ethnically heterogeneous and is characterized by several workplace-reflective diversities. This paper established the relationship between the diversity of demographic characteristics and the performance of employees in the Nepalese banking industry. A structured questionnaire was used as a tool of the survey among the employees of three commercial banks of Nepal and 61.11 percent of responses were received and use for data analysis purposes. The results indicate that diversity of demographic characteristics in terms of ethnic diversity, education diversity, age diversity, and gender diversity have a strong and positive relationship with work performance. The results of this study can be used to build strategies for optimizing the implementation of the diversity of demographic characteristics of employees in their work performance. Keywords : Demographic characteristics, Diversity, Ethnicity, Education, Age, Gender, Performance DOI: 10.7176/EJBM/12-36-01 Publication date: December 31 st 2020
Highlights
The concept of diversity is becoming a part of corporate practices in the business sector, as women and minorities join the workforce at a growing pace
Some previous studies of Weiliang et al (2011) and Early and Mosakowski (2000) have reported that there is a significant relationship between ethnic diversity and work performance
The results show that work performance has a positive and significant correlation with all the diversity of demographic characteristics
Summary
The concept of diversity is becoming a part of corporate practices in the business sector, as women and minorities join the workforce at a growing pace. Workforce diversity is the condition that occurs when, in terms of demographic factors such as age, sex, race, ethnicity, immigration, and education, members of a group or organization vary from each other. A broad range of elements has produced a much more diversified workforce, such as an aging population, involvement of women and minorities in employment, globalization, knowledgebased people, contractual employees, online jobs. The diversity of the workforce is quite remarkable in Nepal. This issue is how well such diversity can be managed by companies. There have been many challenges posed by rapid growth in the banking sector, such as the diversity of the workforce
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