Abstract
Attacks in the U.S. on Asian American professionals during COVID-19, the #MeToo anti-sexual harassment movement, and the Black Lives Matter protests have led more U.S. cybersecurity organizations to realize the importance of diversity and inclusion training and leadership coaching for their managers. This analysis applies an action research and action learning technique of a multicultural leadership development program leveraging ZOOM. Specifically, this approach was chosen because it fits well for real-world organizational interventions. The relevance of this real-world case study lies in the fact that it could serve as a model for other cybersecurity firms that, due to their limited resources, need help determining how to get started with diversity and inclusion initiatives. This research has significance as cybersecurity firms and departments are attempting to recruit diverse employees to compensate for workforce shortages.
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