Abstract
Information Communication Technologies (ICT) has offered m-government applications as an intermediate technology to provide effective and efficient government services to the public. Due to high rate of corruptions in developing states, government policies diversified governmental services from offline to virtualized perspective to expose accessibility, transparency, accountability and accessibility through mobile government. Deployment of such ICT tool also exposed a unique opportunity for the recovery of the public confidence against government which has damaged due to corruption activities in country. Virtualization of the government services became compulsory due to high rate of corruption that occurred in the economic context and it became a serious obstacle for economic development of developing states. The virtualized services aimed to harmonize governmental services into mobile platform in order to become more transparent to the public. This research paper comparatively investigates the mobile government services that are located in Malta and Singapore which are classified as developing countries. The criteria of the comparison have done based on demographic structure of the country, M-government policies and ICT infrastructure of the country. The findings of this study exposed the impact of e-government practices and differences between them in terms of applicability and provide a specific point of view for m-government adoption policy.
Highlights
Nowadays, mobile government applications developed to provide service to citizens of developed and developing countries more efficiently, effectively and quickly
Information Communication Technologies (ICT), which combines computer and communication technologies, information constituting any kind of printed and written information that is accessible by others and visual tools [11]
ICT is used with the aims towards developing state of the social and economic objectives and can be used as the key to achieve of the state strategy goals
Summary
Mobile government applications developed to provide service to citizens of developed and developing countries more efficiently, effectively and quickly. E-government applications of information and communication technologies in a guided way to mobilize the services offered to the citizens are the simplest definition of the mobile government. Variety of country uses ICT in the public sector more consistently, tended to structure offering cheap and accurate services where this structure is defined as e-government. World using ICT in the public sector more consistent, tended to structure offering cheap and accurate service. The amount of the state of the resources they devote to providing the importance of m-government applications development
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